Association Related Questions
Website Help Questions

•  How much is the HOA assessment?
•  Where do I send my payment?
•  What are our assessments used for?
•  Will the Board of Directors ever raise the assessment?
•  What if I don't pay my assessment?
•  Can I pay my assessment yearly?
•  I'm behind on my payments. Can I set up a payment plan?

•  Who are the Board of Directors?
•  What is the difference between the Board of Directors and the HOA?
•  How do I get on the Board of Directors?
•  When and where are the Board meetings held?
•  When is the annual meeting held?
•  What happens at the Board meetings?

•  Why must I submit an architectural request?
•  Do I need to get permits prior to any work being done?
•  I have a question regarding a request, whom do I contact?
•  I submitted an architectural request, but have not received an answer?
•  What types of changes can I make?
•  Can I install a satellite dish or wireless network antenna?
•  Do I need approval to build a swimming pool?
•  Can I expand my driveway/walkway or otherwise pour concrete in my front yard?
•  Can I ...?

•  What is the difference between the CC&R's and the architectural design guidelines?
•  Who sent me a violation letter?
•  Do all violations warrant a letter?
•  I received a violation letter, but the violation does not exist?
•  May I park a boat, sports equipment, RV, trailer or similar vehicle on the street or on my driveway?
•  Can I park a car or truck on the public street?
•  I have visitors coming, where should they park?
•  How do I report a violation of a CC&R?

•  Does the HOA carry insurance?
•  Who is responsible for maintaining the landscaping?
•  Who is responsible for maintaining the picnic areas?
•  Who is responsible for maintaining the playground equipment?
•  When is garbage collected?

•  How do I report a power outage?
•  How do I report a street light that is out?
•  How do I report a broken water pipe or water leak?
•  I smell natural gas, who should I contact?
•  How do I report suspicious activity?
•  If I need law enforcement - NON EMERGENCY, whom do I call?
•  If someone's dog is running free, to whom do I report this?
•  My neighbor's dog won't stop barking, to whom do I report this?
•  If someone's cat is running free, to whom do I report this?
•  How do I report a problem/emergency with an area of association responsibility?
•  Who do I contact to get involved with neighborhood activities?
•  There is a beehive/swarm of bees in the common area, whom do I call?
•  The street needs to be repaired, whom do I contact?
•  To whom do I report graffiti?
•  To whom do I report a blighted property?

Website Help Questions
Association Related Questions

•  Why can't I log in?
•  Why do I need to register at all?
•  I can't register?
•  I completed the registration process, but can't log in?
•  It said an e-mail has been sent to me, but I never received it?
•  Why must I activate my account?
•  Why do I have to log in sometimes and other times I don't?
•  I've lost my password!

•  How do I change my settings?
•  The times are not correct!
•  I changed the timezone and the time is still wrong!
•  How do I show an image below my username?
•  How do I change my rank?
•  When I click the email link for a user it asks me to login?
•  Why can't I change my lot number or address?
•  Why can't I change my lot number or address?

•  What screen resolution should I be using to view this website?
•  I have a news item to post!
•  What can I put on the calendar?
•  I submitted a web link, but it doesn't show up?
•  I have an idea for a poll!
•  I can see my lot number and address! I thought this information was confidential?
•  Why can't I vote in polls?

•  How do I send a private message?
•  I cannot send private messages!
•  I keep getting unwanted private messages!
•  I have received a spamming or abusive email from someone on this website!
•  Why can't I send a private message to the Community Manager?